Shipping Policy

Introduction

At Luxureign, we strive to deliver your luxury products with the utmost care and efficiency. Our Shipping Policy outlines the process, timelines, and conditions for the delivery of your purchased items. Please read through the policy to understand how we handle shipping.

1. Shipping Destinations

Domestic Shipping: We offer shipping across all major cities and regions within India.
International Shipping: Currently, we do not offer international shipping but plan to expand in the near future. Stay tuned!

2. Shipping Charges

Standard Shipping: Shipping charges may vary based on the weight, size, and destination of your order. The exact shipping cost will be calculated and displayed at checkout.
Any customs duties, taxes, or additional charges applicable to your order are the responsibility of the customer and must be paid upon delivery.

3. Shipping Timeframes

Order Processing: Orders are processed within 1-2 business days after payment confirmation.
Standard Delivery: Once processed, orders typically arrive within 5-7 business days for most locations within India.
Delivery times may vary depending on your location, weather conditions, or unforeseen circumstances.

Note: Orders placed on weekends or public holidays will be processed on the next business day.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your order's journey from our warehouse to your doorstep.
You can track your order status directly on our website under the ‘Track My Order’ section using your tracking number.

5. Delivery Policy

All deliveries require a signature upon receipt to ensure your order reaches you safely.
If you are unavailable at the time of delivery, our delivery partner may attempt to redeliver the package or leave a notice with further instructions.
In case the package is returned to us due to an incorrect address or repeated failed delivery attempts, you will be responsible for any additional shipping charges.

6. Delayed or Lost Packages

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to unforeseen circumstances such as weather conditions, holidays, or logistical challenges.
If your package is delayed or lost, please contact our customer support team at luxureign24service@gmail.com
for assistance.

7. Damaged or Missing Items

We take utmost care in packaging your items to ensure they arrive safely. However, if you receive a damaged package or if any items are missing, please reach out to us within 48 hours of receiving your order. Provide your order number, a description of the issue, and any relevant images to expedite the resolution process.

8. Change of Address

If you need to change the shipping address after placing your order, please contact us at luxureign24service@gmail.com
within 24 hours of placing the order. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.

9. Shipping Restrictions

Certain products may be subject to shipping restrictions based on local regulations or shipping carrier limitations. We will notify you if any such restrictions apply to your order.

10. Contact Us

If you have any questions or concerns about your order or our Shipping Policy, feel free to reach out to us:

Luxureign Customer Support
Email: luxureign24service@gmail.com