Shipping Policy
Welcome to Luxureign's Shipping Policy
At Luxureign, we strive to provide a seamless and reliable shopping experience. Our goal is to ensure your products are delivered quickly and safely to your doorstep. Please read through our shipping policy below.
1. Order Processing Time
- All orders are processed within 1–2 business days, excluding weekends and public holidays.
- Once your order is processed, you will receive an email confirmation along with tracking information.
- If there are any delays, we will notify you promptly via email.
2. Shipping Destinations
- We currently ship within India only.
- We are working on expanding our services and will update you as international shipping becomes available.
3. Shipping Charges
- Free shipping is available on all orders within India. No minimum order value required.
4. Estimated Delivery Time
- Standard Shipping: 5–7 business days.
- Delivery times are estimates and may vary due to location, weather conditions, and public holidays.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor your shipment directly on the carrier's website.
6. Damaged or Lost Items
- If your item arrives damaged or is lost in transit, please contact us within 48 hours of receiving the package with a photo of the damaged item.
- We will investigate and resolve the issue as quickly as possible with a replacement or refund.
7. Shipping Restrictions
- We do not ship to P.O. Boxes or international addresses.
- We only ship to verified addresses within India.
8. Customer Support
For any shipping-related queries or support, please contact us:
- Email: luxureign24service@gmail.com
- WhatsApp: +91 7405724755
- Working Hours: Monday to Friday, 10:00 AM – 6:00 PM IST