Terms & Conditions
Welcome to Luxureign! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our website.
1. General Terms
The use of this website and the products sold by Luxureign are subject to the terms outlined here.
Luxureign reserves the right to change, modify, or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page and will take effect immediately upon posting.
2. Product Information
We make every effort to ensure that the information about our products is accurate, including product descriptions, prices, and images. However, we cannot guarantee that the colours, sizes, or specifications displayed on our website are completely accurate due to variations in screen settings.
All products are subject to availability, and we reserve the right to limit the quantity of items purchased.
3. Pricing & Payment
All prices are listed in Indian Rupees (INR) and are subject to change without notice.
We accept the following payment methods:
- Cash on Delivery (COD) — Pay in cash when your order arrives
- UPI — GPay, PhonePe, Paytm, BHIM & more
- Credit & Debit Cards — Visa, Mastercard, RuPay
- Net Banking
- Wallets & EMI
Online payments are processed securely via Razorpay — a PCI DSS compliant, RBI-regulated payment gateway. Your payment information is fully encrypted and safe.
4. Shipping & Delivery
Luxureign offers free shipping pan India on all orders. No minimum order value is required.
Orders are typically delivered within 5–7 business days. Delivery times may vary depending on your location. Delays due to unforeseen circumstances such as weather, strikes, or logistics issues are beyond our control.
5. Return & Refund Policy
We do not accept returns or provide refunds for products once purchased. We encourage you to carefully review your order before completing the purchase.
If you receive a damaged or incorrect product, please contact our support team at luxureign24service@gmail.com or WhatsApp +91 7405724755 within 48 hours of receiving the product with a photo. We will arrange a replacement or full refund promptly.
6. Customer Account
You may create an account on our website to save your details and track your orders. You are responsible for maintaining the confidentiality of your account information, including your password.
If you suspect any unauthorised access to your account, please contact us immediately at luxureign24service@gmail.com.
7. Privacy Policy
Your privacy is important to us. We collect personal information to process orders, improve our services, and offer a personalised shopping experience. For detailed information on how we collect, use, and protect your data, please review our Privacy Policy.
8. Intellectual Property
All content on this website — including text, images, logos, and product designs — is the property of Luxureign and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.
9. Limitation of Liability
Luxureign will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, loss of data, or business interruption.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our website or products will be resolved through the appropriate courts in India.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: luxureign24service@gmail.com
- WhatsApp: +91 7405724755
- Working Hours: Monday to Friday, 10:00 AM – 6:00 PM IST